Why Do Clients End Agency Relationships? 8 Years of Surveys Point to a Clear Pattern

Why do clients end agency relationships?

We ask this every year in the Setup Marketing Relationship Survey and the answer has changed over time, but the data points to a larger theme: clients rarely leave simply because of circumstances outside an agency’s control. The agency plays more of a part with the departure than they may realize.

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AI Makes Content Easier, but Human Judgment Determines Needs to Define What Resonates

Thanks to AI, marketers are creating more content, more quickly, and with fewer resources. A single brief can become a blog, email, social post, video script, and dozens of personalized variations in a fraction of the time it once required.

But producing more content does not necessarily make a brand more distinctive, credible, or visible…or the quality of that content good. This article explores how marketers can determine when to utilize AI and also how to get noticed by consumers.

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Atlanta Has the Ball + Entertainment Is the Assignment

Atlanta’s World Cup moment is here, and arriving at a time when sports, entertainment, tourism, and brand storytelling are increasingly overlapping. This is a significant marketing opportunity for everyone ranging from official brand sponsorships to local venues, neighborhoods, and cultural institutions to shape the visitor experience. How are marketers showing up and how should they?

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