Agency Business Development Infrastructure

As marketing matchmakers, Setup is often asked how agency leaders can best position their agency for growth.

We recommend to start by 1) differentiating your agency’s positioning, then 2) build a culture of business development where the business development team encourages growth, and 3) invest in the tools that prepare the agency for success.

While leads that come from referrals are the best, they are not scalable. At the end of the day, agencies need to generate leads, create a sustainable pipeline, then nurture that pipeline to convert the leads into clients.

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The Power of Seasonal Marketing Trends 

Some people are usually ecstatic about the return of seasonal items because it brings a sense of familiarity and celebration. Shall we remind you of the pumpkin-spice craze that marketers have definitely embraced in every product (including spam)? 

Others, however, feel bombarded by the overly seasonal activity especially when Valentine’s Day decorations are popping up as soon as the New Year ends. 

Marketers will embrace any trend if it means attention - this is why there are a number of unofficial holidays. Do consumers care about these holidays? How should brands integrate seasonal marketing into their overall marketing strategy?

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Marketing in the Crowded Landscape of Streaming Services

Netflix got its start in 1997 as a DVD mailing service. Little did we know, it was a game changer,  growing into an entire industry that involves mass corporations like Amazon and Disney. Now, Disney, Warner Media, and NBC are all introducing their own video streaming platforms, making 2019 the year of video streaming services.

If you took a marketing class, then there’s no doubt you know the “P’s of Marketing” - Product, Price, Place, Promotion, Packaging, Positioning, and People.

Here is how the leaders of the video streaming services are applyng the P’s and what you can takeaway:

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Marketers are Scoring Big with Esports

Marketers are famously known for hopping on every hot trend. In the past few years, however, the potential value of advertising in the electronic sports market - an industry that has been around since the 80’s - has skyrocketed. For many marketers, they are actually late to the game. 

According to NJ Games, esport viewer audiences will grow to 557 million by 2021. That’s almost a 50% increase in just two years. Since esports provides visibility to an untapped market, it may very well be the next big advertising channel for marketers.

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Building an Agency Culture of Business Development

Most people are fearful of new business opportunities because they equate new business with additional work on top of their “day jobs.” Long nights and weekends are regular occurrences for agency teams pursuing a hot new client.

How can business leaders turn the inevitable groans that occur when the business development team shows up with a new opportunity?

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The Future of Brick and Mortar Retail

Although the convenience and logistical advantage of ecommerce has sparked concern about whether or not physical stores have a chance in the future of retail, the U.S. Department of Commerce’s quarterly report on ecommerce sales tells a different story. The world may be turning digital, but 90% of retail sales take place offline. People want what they want right away… and that’s one of the main advantages of brick-and-mortar stores.

There is a reason Jeff Bezos invested in Amazon Go stores and purchased Whole Foods - retail is not going extinct, it’s evolving.  

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Marketing Innovation in 2020

What’s new today is old tomorrow. The world is changing, but that’s no surprise to marketers. Marketing agencies typically advertise themselves as “innovators” - they’re the front runners of the creative space and latest tech. With ever increasing technological advancements in facial recognition, geo-fencing, or even supermarket robot assistance, marketing agencies need to continuously innovate to stay ahead of the game. 

So where are marketing agencies primarily innovating?

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Setup® Presents - Show + Tell

The #MarketersBreakfast by Setup focuses on nurturing and connecting marketing leaders in the community. Marketing is an ever-changing landscape, however, so the Setup #MarketersBreakfast covers an array of topics and marketing pain points. This quarter’s theme focused on Show + Tell - inviting six marketing leaders from different industries - The Coca-Cola Company, Salesforce, Atlanta Braves, ParkMobile, High Museum of Art, and the Metro Atlanta Chamber - to present and share a recent successful marketing initiative.

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Building the Case for Bigger Marketing Budget

When it comes to the budget, marketers need to fight for what they deserve. Time and time again, industries experience a growth in total revenue after increasing their marketing budget. Despite this correlation, however, marketers are challenged with presenting and proving their value to decision makers.

This blog outlines tactics to help marketing leaders build a case for higher marketing spending to key decision makers.

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What to Do When You're Stuck with a Marketing Agency

Collaborative partnerships are built on trust, communication, reasonable expectations, and shared goals. However, if you have exhausted all of your options and still feel stuck with your agency partner, you need to do something about it. 

There are plenty of reasons why a brand would stay with their agency partner. If you are a client-side marketer that is unhappy with your current agency partner, use these tips to approach communicating and evaluating the business partnership.

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