Customer Service’s Key Role in Marketing Today Infographic

As customer service has transformed throughout the years from a pleasant in-store experience to a cross-collaborative effort throughout the customer buying cycle, the root of it all remains the same: when companies decide to make delivering excellence a priority, it is a win-win situation for both the consumers and company alike.

What are the benefits of implementing a customer service -driven marketing strategy?

Here are 4 tips to improve your customer service strategy during COVID-19.

Read the full blog: Customer Service’s Key Role in Marketing Today

Infographics

The Agency Search Model is Broken Infographic

Traditional Agency searches, frequently conducted with the help of search consultants, are expensive and time consuming. A study conducted by ANA found that all the fees between reviewing Agency pitches and paying consultants can add up to $1 million - an outrageous amount.

CMO Spotlight Series Infographic

We interviewed over 100 Chief Marketing Officers (+ a few other key executives) from a variety of companies to get an inside look into the minds + journeys of high-performing marketing leaders. Learn more about the entirety of who we interviewed + the advice they shared.

Tips + Tricks to Interviewing Infographic

How can marketers differentiate themselves during the interview process?

Tips to Optimize LinkedIn Infographic

This infographic breaks down how LinkedIn users can best optimize and invest in their time on the LinkedIn platform.

Tips to Successful Onboarding Infographic

Onboarding is challenging for most businesses, so what can hiring managers do about it? Here are a few tips to improve your new hire's onboarding experience.

Email Marketing Practices During the Pandemic Infographic

Since the last three months have been a hodgepodge of brands invading inboxes with COVID-19 updates and supportive messages, it is important for marketers to stand out from their competitors, but not abuse this powerful tool.

Customer Service’s Key Role in Marketing Today Infographic

What are the benefits of implementing a customer service -driven marketing strategy? Here are 4 tips to improve your customer service strategy during COVID-19.

The Importance of Internal Communication During a Crisis Infographic

While companies spend a certain amount of time, thought, and money developing their external communication strategies for stakeholders and consumers, developing an internal communication strategy -- especially during a crisis -- is just as important.

Now that people are working remotely and have less face-to-face interaction, a cohesive internal communication strategy is vital for a company’s survival. Here is what your company can do:

Virtual Marketing: In-person To Online Marketing Events Infographic

With the creation of email and social media channels, and advancements in video conferencing, the past few decades have proven that virtual connection can be just as strong, important, and effective as an in-person one. Virtual events can be just as, if not more, effective as an in-person event. The transition to the new normal for events should be easy as long as companies focus on the “human element.”

How to Work From Home + Maintain Your Sanity Infographic

Working from home can be easy if you know what steps to take to keep you motivated, productive, and stress-free!

Read the blog for additional advice for employees who work from home and care for their kids as well as advice for employers who lead remote teams.

Marketing TrendsSetup - marketing matchmakersApril 15, 2020COVID-19, customer relationship management, customer experience, customer relationships, customer managementComment

Customer Service’s Key Role in Marketing Today Infographic

Read the full blog: Customer Service’s Key Role in Marketing Today

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