Travel and Hospitality Marketing: Prioritizing the Customer Experience

The fluctuating economy leading to job and spending uncertainty, shifts consumer preferences in ways that significantly impact marketing strategies - especially in Travel and Hospitality. To stay ahead, Brands need to rethink how to engage with customers to maintain their loyalty and their business. Here are some strategies to keep in mind as marketers prepare for the holiday season and approach 2025.

The Evolution of Marketing: How AI is Reshaping Marketing in 2024

In the fast-paced world of digital marketing, it might feel impossible to keep up. Staying ahead of the curb is as important as having your morning coffee – miss it, and you might find yourself dozing off at the wheel.

You can’t go anywhere without hearing people talk about Artificial Intelligence (AI), but it isn't just a fancy buzzword; it's critical to making sure you aren’t missing key opportunities. Elaine Fowler, Director of Market Strategy, Experience & Marketing at Sagepath Reply, shares how marketers can best optimize AI to improve their marketing strategy.

The Personal Touch of Technology in 2024

In this industry blog featuring the Technology sector, we have insights from a Cyber Technology + Services company, as well as a Wireless Services company, giving us a wide perspective of the innovation and next steps for companies protecting and expanding our networks.

The following responses are from Colleen Murphy-Gomez, Vice President of Marketing, iBwave Solutions Inc., and Noa Benari, the Vice President of Marketing at Sygnia.

Marketing, the Applied Division of Psychology

Jake McKenzie, the CEO of Intermark Group, a leading firm in psychology-driven marketing, shares his thoughts on the Professional Services industry, and how marketers can improve their data use overall.

10 Marketing Industry Lessons from 2023

Our Industry Blog series is an informative cheat sheet to know what industry leaders are focusing on across verticals. Although every audience and product is different, the lessons we can learn and implement from one another will help elevate strategies, services, and business. These are the top 10 lessons from marketing leaders in 2023 that we’ve gathered across industries from Sports Marketing to Manufacturing and more.

The Detail is in the Retail - Industry Updates

With the holiday season in full swing, the Retail industry is heavily on the mind. As a part of our Industry Blog series, we interviewed Angela Johnson, the Chief Innovation Officer at edible, about her thoughts on the Retail space, and what trends she is noticing. Having periodic conversations with marketing leaders not only helps us keep a pulse on every industry, but reveals common trends and challenges that all marketers face.

The Human Element Behind The Manufacturing Industry

Although we have covered the Manufacturing industry in the past, we spoke with some marketing leaders Andrea Arnold, the Senior Manager, Global Marketing, eMobility at Eaton, and Marcus Lennon, Sector Marketing & GTM at Jabil, to get the latest updates and news.

A Trip To The Travel + Tourism Industry

In our latest industry feature exploring the Travel and Tourism industry, Kelly Chartre, the VP of Marketing at Fox World Travel, and Martin Stoll, the CEO of Sparkloft Media share their observations and insights.

Technology Industry Takeover

At Setup, we regularly interview marketing leaders from different industries ranging from Healthcare to Entertainment. Having periodic conversations with marketing leaders not only helps us keep a pulse on every industry, but reveals common trends and challenges that all marketers are facing.

In our latest feature exploring the Technology industry, Co-Founder and CEO of ReaLift LLC, Ronald Dod, shares his observations and insights.

A Check-up on the Healthcare Industry in 2023

At Setup, we keep a pulse on the latest marketing trends and conversations. We regularly interview marketing leaders in different industries ranging from Financial Services, to Sports, to Automotive and Construction. Conversing with leaders in different spaces reveals the commonalities and challenges all marketers are facing, and the patterns in our industry as a whole. It’s been three years since we wrote about the Healthcare industry, so we are excited to share the latest updates.

Continuous Learning in the Higher Education Industry

The latest in our industry blog interview series is a look at the Higher Education industry landscape. This particular topic interested us because Higher Education is loaded with changes - political, technological, and more. The pandemic brought to light some expectations and conversations, and may have changed operations moving forward. We spoke with Hallie Schorman, the Director of Enterprise Marketing and Research at Syracuse University.

A Wrap on the Packaging Industry in 2023

At Setup, we talk to a variety of Marketing experts in various industries. Surprisingly, there is a lot of overlap behind their schools of thought, advice, and noticeable trends. We recently attended the Packaging Expo in Las Vegas, and were inspired to talk to other marketing professionals within that industry. Jacob Resnick, the Marketing Manager at Viking Masek Packaging Technologies, and Garry Wicka, the VP of Global Strategic Marketing at Sealed Air, shared their thoughts on innovative strategies and what can be learned from the packaging industry in the interview below.

Marketing is a Team Sport | AMA Event Recap

The American Marketing Association’s Atlanta Chapter hosted a riveting event featuring a conversation between marketing leaders from Atlanta’s major sports leagues and moderated by Setup CEO + Founder, Joe Koufman. This blog breaks down the lessons that can apply to all marketers.

A Check-up On The Health + Wellness Industry

At Setup, we talk to a variety of Marketing experts in various industries. Surprisingly, there is a lot of overlap behind their schools of thought, advice, and noticeable trends. We recently spoke to Kelly Deen, the Chief Commercial Officer/CMO at kencko, and Jamie Eslinger, the SVP of Marketing + Integration at The Little Gym & Snapology, about the Health + Wellness Industry.

A Personal Look at the Financial Services Industry

At Setup, we are in a unique position where we talk to Marketing experts in various industries. Surprisingly, there is a lot of overlap behind their school of thought, advice, and noticeable trends. We recently spoke to Karen Doyle, a Senior Content Writer at Hiscox USA, and Erich Meier, the Director of Marketing at Priority about the Financial Services Industry. Since we wrote a blog over a year ago about the Financial Services Industry, we wanted to know the latest scoop and if any priorities changed.

How Brands Sweeten Their Offerings During the Halloween Season

Every year, the Sweets and Snacks Industry is an essential player in the spooky season, and, every year, marketers turn up the heat to garner the most attention. The latest Industry Blog outlines some helpful methods marketers in the Sweets and Snacks Industry utilized to reach consumers this Halloween season.

Behind the Veil of the Beauty Industry

In our ever-changing and fast-paced world, Setup likes to stay on top of the current trends in the marketing industry. For the latest installment of our industry blog series, we are focusing on marketing in the Beauty industry to investigate recent changes and trends to stay top of mind.

We spoke with marketing leaders from Unilever for the latest insights on changes in the industry.

The Nuts + Bolts of the Manufacturing Industry

The Manufacturing industry was hit by the pandemic on multiple fronts. Because of the delays on every end of the supply chain, companies weren’t able to fulfill orders on time, meaning manufacturers had to prove value by innovating in other ways...

Marketing leaders from Three Five Two and B2B Content Cure, formerly at Avient Corporation, share their perspective on what’s to come for the Manufacturing industry.

The Power of the Utilities Industry

At Setup, we keep an eye on current marketing trends and behaviors. To keep our finger on the pulse of everything marketing, we’ve asked a number of industries about their predictions and focuses. Among those industries, we recently spoke with experts in the Utilities industry to hear their thoughts.

Innovating in the Financial Services Industry

Post 2020, marketing changed. At Setup, we keep an eye on current marketing trends and behaviors. As we head into 2022, we’ve asked a number of industries about their predictions and focuses for the new year. Among those industries, we recently spoke with experts in the Financial Services industry to hear their thoughts.

Racing into 2022: Marketing in the Automotive Industry

We spoke with leaders from Cox Automotive, Capgemini, and some additional automotive consultants to get the latest information on the Automotive industry.

The Latest Scoop: The Restaurant + Food Service Industry

The year 2020 influenced (and may have altered forever) the way companies thought, operated, and planned. Because of that change, Setup has kept a close eye on ever-changing industries. We saw changes especially in the Restaurant sector - which is why we wrote about the Restaurant industry once, and why we are writing about it again. Here are contributions from Just Salad, Jack in the Box, Taziki’s Mediterranean Cafe, and Brinker International.

Construction Industry Developments in 2021+

From CPG to Restaurants to the Entertainment industry, Setup has kept an eye on the ever-changing marketing landscape in a multitude of industries. Since the pandemic led to an increase in activities including home improvement efforts, we wanted to check in on the Construction industry to see if they’re building anything noteworthy in the next year.

We spoke with marketing leaders from Formica, Advanced Drainage Systems, Inc., Halco Lighting, Wilsonart, and more about what they’ve experienced in the last year and their predictions for the upcoming year.

What’s the Deal with the CPG Industry?

The pandemic has altered the ways consumers shop, compare, and buy CPG products, all in somewhat permanent fashion. Recently, we interviewed marketing experts from Learning Resources, Three Five Two, and Response Media about the changes they’ve noticed in the Consumer Packaged Goods (CPG) Industry.

The Sports Marketing Playbook Post-2020

The Sports Industry, one that heavily relies on in-person events, adapted swiftly following this brand new sense of urgency. Here are some lessons for future sports (or any industry’s) marketing playbook regarding innovation, adaptation, and flexibility from an AMA interview featuring Atlanta sports marketing leaders.

Industry Marketing in 2020 + Moving Forward

In the past few months, Setup has spoken to marketing executives in different industries spanning from IT to Entertainment to gauge how companies are adapting during this time. In the conversations, frequent trends brought up included focusing on innovation, building consumer trust, and streamlining diversity and inclusion efforts.

A Check-up on the Healthcare Industry in 2020

Since COVID-19 has uniquely impacted the Healthcare industry in particular, we reached out to some marketing Healthcare experts to get their perspective on communicating with consumers to develop trust and changes in the industry moving forward.

The Hospitality Industry Moving into 2021

COVID-19 has devastated the hospitality industry, causing marketers to get innovative in a time of crisis. How is the hospitality industry adapting and what trends will we see going into 2021?

The Entertainment Industry in 2020 | The Show Must Go On

Marketers in all fields are innovating in new ways. Given the distance guidelines, the entertainment industry has uniquely been affected, leading normal ordinances like production and shooting to be held off for months at a time. However, despite crowds being limited and Broadway being shut down, studios like Tyler Perry Studios are finding safe ways to continue creating.

This led us to ask marketing experts in the entertainment industry a number of questions.

Ecommerce in 2020 + Beyond

The pandemic has impacted an array of industries both positively and negatively - causing company and consumer behaviors to change. At Setup, we’ve spoken to a number of marketers in a variety of industries including Restaurants, B2B, IT and Services. The rise of reliance on technology and ecommerce during this time led us to ask the following questions to ecommerce industry experts to gauge current and future trends.

10 Marketing Industry Lessons from 2023 Infographic

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