CMO Spotlight | Gabby Cohen - Harry's
The CMO Spotlight is a chance to get an inside look into the minds and journeys of high performing marketing leaders.
Setup CEO Joe Koufman virtually sat down with Gabby Cohen, the Global Head of Integrated Marketing & Communications at Harry’s, to discuss her career path, dreams of being in the Muppets, leadership advice and more.
WATCH THE FULL INTERVIEW AND READ THE RECAP BELOW.
Q1 | Tell us about your career path.
Post college Cohen realized that she loved Hospitality and Customer Experience/Service. She then worked in PR for hotels and destinations until she was recruited to SoulCycle, where she spent eight years. “I call myself the SoulCycle sieve - so if it fell through the cracks, I caught it and sort of figured it out. I helped to scale almost every area of the business from four studios to over 90.”
After leaving SoulCycle, she consulted for Harry’s to help launch Flamingo. She then worked as the Chief Brand Officer at Rent the Runway for two years. She then returned to Harry’s to work as the Global Head of Integrated Marketing & Communications.
Q2 | What is your superpower?
“I have an ability to find a commonality with whoever I'm connecting to or talking to…” Cohen is so easy to get along with, that she disarms whomever she is speaking to. She admits that “it unnerves people in a good way.” Finding any form of connection with someone is helpful in business and life.
Q3 | Is there a piece of advice that you would like to pass onto other marketers?
“I spent so much time being like ‘what's next for me, what am I supposed to do next...like what does my career look like’ versus just like...put your head down, do great work, and that will come.” In this day and age, people are hyper focused on the future and don’t live in the present moment. Cohen makes the point to stay appreciative and immersed in the current instead of looking to what is next. “Sometimes it's just about doing exactly what's in front of you.”
Q4 | What values are important to you as a leader?
Finding the yes is one of Cohen’s most important values. “Come from a yes mindset,” she states. And, with that openness, be open to figuring things out and communicating needs. “Open and honest conversation is really important as well as giving and receiving feedback.” As a leader, Cohen wants to know what she can do best, and also expects her team to take on some independence to navigate their own conflicts.
She also expects people to be kind and to treat people of all positions with respect. She explains, “I would often take people when I was interviewing them to a SoulCycle class because I wanted to see how they treated the front desk, and I wanted to see how they treated the cleaning staff...they are equally as important, if not more important than everyone else in that room - and it's the same way as going to get a cup of coffee...like are they saying ‘yes please,’ and ‘thank you’? Those things matter.”
For more marketing leadership advice and a view into the mindset of marketing executives in various industries, be sure to watch the full interview with Gabby Cohen, and keep an eye out for more thought leadership from our CMO Spotlights.
Setup CEO + Founder, Joe Koufman, spoke with Trish Nettleship, the Chief Marketing Officer at NCR Voyix, about understanding your “why,” the power of relationships and listening, passion, and more.
Setup CEO + Founder, Joe Koufman, spoke with Dan Csont, the EVP & Chief Marketing Officer at Corpay, about leveraging every opportunity to gain experience in your career, the evolution of U2, the power of understanding people as a leader, and more.
Setup President, Amanda Thompson, spoke with Mika Yamamoto, the Chief Customer and Marketing Officer at Freshworks, about the power of perseverance and believing in yourself, Warby Parker’s tactful and intentional experiential marketing, the importance of listening to your team for campaign input and success, and more.
Setup CEO + Founder, Joe Koufman, spoke with DeLu Jackson, the EVP and Chief Marketing Officer of ADT, about the power of collaboration, harnessing different communication styles, Apple’s innovation, and more.
Setup CEO + Founder, Joe Koufman, spoke with Rich Honiball, the EVP and the Global Chief Merchandising and Marketing Officer for the Navy Exchange Service Command (which is also known as NEXCOM), about the power of taking risks and failing, true authenticity in a brand, and the importance of curiosity.
Setup CEO + Founder, Joe Koufman, spoke with the Co-Founder of Reebok, Joe Foster, about the foundation behind building a strong brand, the importance of listening as a leader, Winston Churchill, and more.
Setup President, Amanda Thompson, spoke with Alec Hanson, the Chief Marketing Officer at loanDepot, about how his irrational self-confidence allows him to embrace his inner nerd, the beauty of perspective, the power of sales experience, and more.
Setup President, Amanda Thompson, spoke with Alex Cwirko-Godycki, the Chief Marketing Officer of Human Capital and the Head of Digital Marketing at Aon, about his problem solving skills, the power of simplicity, United Airlines’ relatable motto, and more.
Setup CEO and Founder, Joe Koufman, spoke with Amy Comeau, the Vice President of Marketing for Emory Healthcare, to share about her journey from vocal performance and Opera houses to Healthcare, building collaborative bridges, passion for Publix, the power of her mother’s words, and more.
Setup President, Amanda Thompson, virtually sat down with Pam Piligian, the CMO and SVP of Navy Federal Credit Union, to discuss her admiration for Chick-fil-A, her experience at Ocean Spray, and her ability to charm consumers.
In the spirit of Black History Month, Setup CEO, Joe Koufman, virtually sat down with Sheraun Britton-Parris, the Chief Marketing Officer at Cordance, to discuss why following her gut is her superpower, the importance of customer-centric marketing, and the inspirational story of how Nathan Nearest Green, an enslaved black man, taught Jack Daniels.
In the spirit of Black History Month, our CEO, Joe Koufman, recently virtually connected with Jacqueline Woods, the Chief Marketing Officer at Teradata. Join us in this insightful conversation that goes beyond marketing strategies and delves into Woods’ journey to becoming a marketing leader, advice she would share with other marketers, where she finds inspiration, and more. Let's honor and celebrate diversity, leadership, and the impactful journey of Jacqueline Woods.
Setup CEO, Joe Koufman, virtually sat down with Ami Badani, the Chief Marketing Officer at Arm, to talk about the power of relationship building, Louis Vuitton’s powerful impact as a brand, and more.
Setup CEO, Joe Koufman, virtually sat down with Kaylin Durham, the Chief Customer Officer at The Aaron's Company, Inc., to talk about the importance of having tough conversations, how to be intentional and brave in your career, and why she admires Delta’s brand.
Setup CEO, Joe Koufman, virtually sat down with David Reid, the Chief Technology and Marketing Officer at NOV to discuss the importance of immersing yourself in the business, how to adapt your business during trying times, and more.
Setup CEO, Joe Koufman, virtually sat down with Jaclyn Ruelle, the VP Head of Brand at Papa Johns, to talk about the impact that a positive attitude can have on an organization, lessons she learned from an impactful campaign, and more.
Setup CEO, Joe Koufman, virtually sat down with Matt Preschern, the Chief Marketing and Demand Generation Officer at NTT, to talk about the importance of diversifying your marketing skills, the three quotes he lives by, and more.
Setup President, Amanda Thompson, virtually sat down with Genefa Murphy, the CMO at Udemy, to discuss the importance of seeking inspiration outside of marketing, Disney’s powerful branding, and more. This is the full-length version of the interview.
Setup CEO and Founder, Joe Koufman, virtually sat down with Colleen Murphy-Gomez, the VP of Marketing at iBwave Solutions, to talk about gift-giving as a superpower, inspirational quotes from her father, and more.
Setup CEO, Joe Koufman, virtually sat down with Amy Martin Ziegenfuss, the Chief Marketing Officer at Carnival Cruise Line to talk about the importance of creating a safe space for her team, having a sense of humor, and more.
Setup CEO, Joe Koufman, virtually sat down with Kristy LoRusso, the National Chief Marketing Officer at Kaiser Permanente to discuss the importance of building a great foundation for your team, how the book "How Will You Measure Your Life" by Clayton Christensen impacts her life, and more.
Setup CEO, Joe Koufman, virtually sat down with Joe De Sena, the founder and CEO of Spartan, to discuss the importance of sticking to your values, getting out of your comfort zone, and more.
Setup CEO, Joe Koufman, virtually sat down with Karima McDaniel, the President and General Manager for 4U by Tia, to discuss the importance of advocating for yourself, being an adaptable and flexible leader, and more.
Setup Founder & CEO, Joe Koufman, virtually sat down with Lauren Weinberg, the Chief Marketing Officer at Square, to discuss how she gained the confidence to advocate for herself in her career, how Michael Jordan inspires her, and more.
Setup Founder & CEO, Joe Koufman, virtually sat down with Jonathan Adashek, the Chief Communications Officer and SVP of Marketing and Communications at IBM, to discuss the novelty of Disney and Nike’s brand loyalty and legacy, the power of running towards solutions, and more.
Setup CEO + Founder, Joe Koufman, spoke with Ben Boyd, the Chief Communications Officer at Chobani, about designing your own career path, the importance of empathy and understanding as a leader, and more.