Setup - Covid Marketing Survey - Summary

During the last two weeks of April 2020, Setup conducted a brief survey of marketing leaders to understand what was happening within their business as a result of the COVID-19 pandemic. We conducted a follow-up survey in August 2020 to gauge if any changes in trends had occurred.

Insights | August 2020

Covid Marketing Survey August Insights
 
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Participants

We heard from 150+ marketing leaders (67% in Director-level or higher positions) in August 2020 from brands including:

 
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March and April had tons of unknowns, but we’ve seen a recovery since May and are now performing in similar fashion YOY
— VP of Marketing + Sales | Real Estate Company
COVID brought us forward 5 years in our ways of working and processes.
— Brand + Marketing Lead | Accounting Company
 

 

Insights | April 2020

Marketing agencies and brand marketers’ marketing spending, demand, and morale were impacted positvely and negatively by COVID-19.
 
Marketing COVID-19 survey insights

Participants

We heard from 175+ marketing leaders in April 2020 (64% in Director-level or higher positions) from brands including:

 
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All focus is currently on empowering employees to work from home safely. There is an eye towards accelerating digital transformation to infuse flexibility/agility into operations, engage customers in new ways, and introduce new digital business lines.
— CMO | Computer Software Company
Most [marketers] are freezing spending on non-critical marketing needs, but thinking through ways to prepare and capitalize once the economy essentially reopens for business.
— VP of Marketing Comm | Building Materials Company