As customer service has transformed throughout the years from a pleasant in-store experience to a cross-collaborative effort throughout the customer buying cycle, the root of it all remains the same: when companies decide to make delivering excellence a priority, it is a win-win situation for both the consumers and company alike.

What are the benefits of implementing a customer service -driven marketing strategy?

Here are 4 tips to improve your customer service strategy during COVID-19.

Read the full blog: Customer Service’s Key Role in Marketing Today